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What do client status updates cost you?
Most agencies never add up the time spent turning tickets into client updates. Move the sliders to estimate yours.
How the estimate works
monthly cost = clients × hours per client per week × (52 ÷ 12) × blended hourly cost
Count every hour spent writing status emails and decks, preparing status meetings, answering “any update?” messages and copying data between your PM tool and a client-facing board or spreadsheet. Use a blended cost per hour (salary plus overhead), not your billing rate.
Reducing the number
- Publish one shared view from your source tool instead of rewriting it.
- Make “waiting on agency / waiting on client” explicit so status questions answer themselves.
- Turn meeting decisions into tracked commitments instead of follow-up emails.
See the client project status template, or how a shared delivery layer handles it.